HOW IS PERSONAL DATA COLLECTED AND RECORDED BY CLEARWORLD
When you give your personal data to us we will process that data in accordance with our responsibilities under the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003. GDPR Regulations (May 2018) and other relevant legislation.
Clearworld collects and records data in the following ways:
Events: When we meet you face to face and we share contact details/exchange business cards and follow up with an email – which is explicit in requesting your consent to be added to our database.
Website: When visitors subscribe to our newsletter or download information we retain personal data that is input at the time of subscription.
Cookies: Used to help us understand your preferences based on previous or current site activity. Please see our cookie policy Clearworld https://clear-world.co.uk/cookie-policy/ for further details.
Telephone or email enquiries: We will ask you at the time of enquiry if you are happy for us to retain your details for our marketing purposes. We provide you with the opportunity to unsubscribe to email communication.
Client Contracts: We will record our clients details and they will also have the opportunity to opt out of marketing communications.
List Brokers: We will only purchase lists from suppliers who are GDPR compliant, and who can assure us that every contact has opted-in to receive information on relevant products and services.
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources (like Companies House subscription directories as set out below:
- Technical Data from the following parties:
(a) analytics providers such as Google based outside the EU;
(b) third party acquirer networks such as Deal Nexus Intralinks based inside or outside the EU; and
(c) search information providers such as Google based inside or outside the EU.
- Identity and Contact Data from M&A and/or Company Data providers or aggregators such as Pitchbook or Dunn and Bradstreet based inside or outside the EU.
- Identity and Contact Data from publicly available sources such as Companies House based inside the EU.
- Identity and Contact Data from referral partners based inside the EU.
- Identity and Contact Data from Data Contractors using publicly available sources such as directories or websites based inside or outside the EU.
This is information we receive about you if you use any of the other websites we operate or the services we provide. In the case of services that we provide to you, we will inform you at the first point of contact with you, if we intend to share those data internally and combine it with data collected on this site. Similarly, we will also inform you at the first point of contact for what purpose we will share and combine your data.
Your preferences are updated on our CRM system – manually with verbal requests, and automatically with ‘unsubscribe’ requests via our email platforms and Mailing Manager.
By interacting with Clearworld as defined in this policy, the Subject provides their consent for the transfer and use of their data by our Data Processors and their Data Sub-Processors which Clearworld believe will enhance service delivery and customer relationship management activities. No data transfer will be undertaken that is outside the strict scope of the purposes stated in this policy, or that will materially degrade the security of the Subject’s data or the Data Subject’s rights and in any event, the security provisions will be compliant with the applicable Data Protection Laws.
We may monitor, record, store and use telephone calls:
- for staff training purposes, helping us to improve the quality of our customer service and to ensure the information we provide is consistent and accurate;
- for reporting on the types and numbers of enquiries we receive;
- to check instructions given to us.
We understand your personal information is important and we are committed to protecting your privacy. Any information you disclose will be for Clearworld use only and unless agreed otherwise with yourselves in advance will not be passed to any third party.
We will disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective buyer or seller of such business or assets.
- If Clearworld Consulting or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or the terms and conditions of supply of services that will have been provided to you separately, and other agreements; or to protect the rights, property, or safety of Clearworld Consulting, our customers, employees and others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Disclosures of your information
You agree that we have the right to share your personal information with:
- Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
- Selected third parties, including:
- business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
- analytics and search engine providers that assist us in the improvement and optimisation of our site;
- credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
We will disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective buyer or seller of such business or assets.
- If Clearworld Consulting or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or the terms and conditions of supply of services that will have been provided to you separately, and other agreements; or to protect the rights, property, or safety of Clearworld Consulting, our customers, employees and others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
